· 5 min read
How manual deposits work
Why a person checks every deposit, what your reference code is for, what tapping I've sent it does, and how to avoid the usual causes of delay.
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· 5 min read
Protecting your account
How sign-in codes, passkeys, two-step verification and your PIN protect your money, and how to spot the scams that try to get around them.
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· 5 min read
Withdrawals explained
How to move money from your balance to a payout account in your name: fees, the amount held while we pay, each status, cancelling and rejections.