How can we help?

Your account is protected with encryption, sign-in codes or passkeys, optional two-step verification and a PIN on every payment. Every deposit and withdrawal is checked by our team, and every movement is recorded in a ledger we reconcile daily.

Yes, between TransferCove members. Money you send to another member arrives in seconds. Withdrawals go out instantly, and deposits are checked by our team, usually within one business day.

No. Sending and receiving money between members is free, and so is adding money. Withdrawals have a small fee, and you always see it before you confirm.

Create an account with your email and add money with a bank transfer, Zelle or USDT. Then you can send to any member by email right away.

TransferCove is a wallet for sending money between people. All you need is someone's email address, so you can pay them without swapping bank details. You add money and withdraw through payment methods our team handles directly.

Once you tap "I've sent it", our team matches your payment using your reference code and credits your balance. That usually happens within one business day. The payment method itself may take longer to arrive.

Yes, while it is still pending. Once our team starts processing it, it can no longer be canceled. If a withdrawal is rejected, the full amount goes back to your balance.

No. You sign in with a six-digit code we email you, or with a passkey on your device. You can add two-step verification with an authenticator app for extra protection.

No. TransferCove is a wallet service, not a bank. Your balance is not a bank deposit and is not covered by FDIC insurance. Every movement of money is recorded in a ledger that we reconcile daily.