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How to open an account

Updated

You sign up with your email address and a code we send you. Then you fill in a short profile, choose a @handle and set your PIN. It takes a few minutes.

Steps

  1. Enter your email address. Signing up and signing in use the same screen.
  2. We email you a six-digit code. Type it in. The code works for 10 minutes. If it doesn’t arrive, check your spam folder, then ask for a new one (you can do that after 30 seconds).
  3. Add your name and your country. A phone number is optional. Add one if you want people to be able to find you by it.
  4. Choose your @handle. We check if it’s available as you type. See Choosing your @handle.
  5. Set a 6-digit PIN. You’ll need it to confirm every payment and withdrawal.

That’s it. Your account is open and your balance starts at zero.

About your PIN

Your PIN is separate from signing in. It confirms money leaving your account: sending, paying a request and withdrawing. We refuse PINs that are easy to guess, such as 123456, 000000 or a straight run of digits. Don’t share it with anyone, including people who say they work for us. We will never ask for it.

More in Your transaction PIN.

Your starting limits

Every new account starts on the first tier, with modest limits on how much you can move. You can see them in Settings. To raise them, verify your identity.

What to do next

  • Add money so you have a balance to send from.
  • Add a passkey or turn on two-step verification. It takes a minute and makes your account much harder to break into.
  • Share your @handle with the people you pay most often.