You can send money to any TransferCove member by their email address. It goes from your balance to theirs straight away, and you both get a receipt.
Steps
- Tap Send.
- Choose who to pay. Type their email address, or pick someone from your recent people and favorites.
- Check the name and photo we show you. Make sure it’s the person you mean before you go on.
- Enter the amount and, if you like, a note such as “Rent for March”.
- Review the summary. It shows the amount, any fee and the total that will leave your balance.
- Enter your 6-digit PIN to confirm.
The money is in their balance as soon as you confirm. You’ll see a receipt you can share or download, and you both get a notification.
What it costs
Sending money to a member is free. If a fee ever applies, it is added on top of the amount for the sender and shown in the summary before you confirm.
Check before you confirm
Payments between members arrive straight away and can’t be canceled once sent. Treat them like handing over cash.
- Check the name and photo, not just the email. Lookalike addresses exist.
- Be careful if someone pays you, then asks you to send the money back to a different account. That’s a common scam.
- If you sent money to the wrong person, ask them to send it back and contact us with the details from your receipt.
If a payment doesn’t go through
A send either completes in full or doesn’t happen at all. If it fails, no money moves. Common reasons:
- Your balance isn’t enough to cover the amount plus any fee.
- The payment is over one of your limits.
- Your PIN was wrong. After 5 wrong tries, PIN entry locks for 15 minutes. See Your transaction PIN.
If your connection drops and you tap Send again, we recognize the retry and the payment happens once. You won’t be charged twice.
Favorites
Add people you pay often to your favorites so they’re one tap away next time.