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Finding past payments and receipts

Updated

Every payment, deposit and withdrawal shows up in Activity, with its current status. Open any item for the full detail and a receipt.

Find a payment

Your Home screen shows your most recent items and anything still pending, such as a deposit awaiting review or a withdrawal being processed. For everything else, go to Activity.

In Activity you can:

  • Filter by type: payments, deposits or withdrawals.
  • Filter by status, such as pending, completed or rejected.
  • Pick a date range.
  • Search by name, note or deposit reference code.

Receipts

Tap any item to open its detail. You’ll see the amount, any fee, the other person or the payment method, the date and time and the status. Deposits also show their reference code, and paid withdrawals show the payout reference from our team.

From there you can share the receipt or download it. Payment receipts are visible only to the two people involved.

Export your history

To keep your own records, export your activity as a CSV file. The export uses the filters you’ve set, so you can export one month, or only withdrawals. Each export holds up to 5,000 rows. If you have more than that, export in smaller date ranges.

CSV files open in any spreadsheet app.

Notifications

Whenever money moves into or out of your account, you get a notification in the app. The bell shows how many you haven’t read yet.

We also send emails. You can choose which kinds of email you get in Settings, then Notifications.

Something looks wrong

If you see a payment you don’t recognize, act quickly:

  1. Go to Settings, then Security, and sign out every session.
  2. Contact us and choose “Security” as the topic. We reply within one business day.

More on keeping your account safe is on our security page.