Every withdrawal shows a status in Activity. Most go from Pending to Paid within minutes.
Pending
You’ve confirmed the withdrawal and the amount is set aside from your balance. It’s waiting for our team to pick it up. You can still cancel it at this stage.
Processing
Our team has started paying it out to your payout account. You can’t cancel it any more.
Paid
We’ve sent the money. The withdrawal shows a payout reference. Our team adds it when they pay you, and it identifies the payment we made to your payout account.
How long the money takes to show up in your account depends on the method. A bank transfer can take a day or more. A crypto payout depends on the network.
If it hasn’t arrived after a reasonable time:
- Check the payout account details you saved in Payment methods.
- Ask your bank or provider to look for the payment using the payout reference.
- If they can’t find it, contact us with the reference. We reply within one business day.
Rejected
We couldn’t pay this withdrawal. The full amount you withdrew comes back to your balance, including the part that would have gone to the fee. You’ll get a notification when this happens.
A withdrawal can be rejected while it’s pending or processing. If you don’t know why yours was rejected, contact us.
Canceled
You canceled the withdrawal while it was still pending. The full amount is back in your balance.
Where your money is at each stage
| Status | Your balance |
|---|---|
| Pending | Amount set aside, not spendable |
| Processing | Amount set aside, not spendable |
| Paid | Amount has left TransferCove |
| Rejected | Full amount back |
| Canceled | Full amount back |
Withdrawals waiting to be paid also appear on your Home screen under pending items.